ITSO Portal
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ITSO Portal
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Our Vision

Making mobility seamless

Who we are

We are the trusted national framework that allows passengers to move easily between public transport using smart, interoperable ticketing.

Why ITSO

Making public transport inclusive and equitable to everyone
We help over 20 million people across the UK travel with confidence by making public transport inclusive and accessible. When people of all ages and abilities can get where they need to go, they stay more connected, active, and independent.
  • Simplifying access for every passenger
  • Travel without barriers
  • Opportunities for all
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Making travel simple, seamless, and stress-free
A simple journey starts with a simple ticket. Buying and using tickets should be quick, intuitive, and consistent - helping passengers travel smoothly and services run more efficiently. By putting passengers first, we make every journey easier and encourage more people to choose public transport.
  • Convenience
  • One ticket for the entire journey
  • Faster boarding, improved satisfaction
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For passengers and the transport organisations that serve them
We make journeys smoother for passengers and provide operators and authorities with the framework to deliver secure, flexible ticketing solutions that work nationwide.
  • Ticketing that provides trust to passengers
  • Scalable solution to enable growth
  • Adding value that goes beyond cost
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Future ready, shaped by our members
From smartcards to mobile and wearable ticketing, ITSO enables future-ready solutions while maintaining the accessibility and reliability passengers and operators depend on.
  • Member-led development
  • Innovation with integrity
  • Future-ready framework
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News

Technology
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Products and Services

Our national framework - the ITSO Specification - and supporting products and services enable the delivery of interoperable smart ticketing schemes that make travel secure, simple to use, and ready for the future.
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Our Impact

Nationwide

ITSO

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125+

Members

2.0

Billion Journeys

Our Members

Keeping the UK moving - together encouraging the greater use of public transport.

Learn more about ITSO

From testing and certification to onboarding and technical support, our services ensure all systems and processes operate securely and consistently within the national ITSO framework.
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